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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ed Bonilla

Ed Bonilla

June 12, 2026

5  out of  5
rating by Ed Bonilla
"Erik has provided incredible customer service to our family for many years. His extensive knowledge and commitment to meeting our insurance needs have been consistent throughout our time with this office. We truly appreciate his professionalism and dedication. The Bonilla Family."
We responded:
"Thanks so much for the fantastic rating, Ed! We are so glad you had a positive experience with us here on State Farm Agent Keiko McInally’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jenna Haney

May 30, 2026

5  out of  5
rating by Jenna Haney
"I had such a wonderful experience working with Brittni! From the very beginning, she made me feel valued and genuinely cared for. Insurance can sometimes feel overwhelming, but Brittni took the time to answer all my questions, explain everything clearly, and make sure I felt confident in my decisions. Her kindness, professionalism, and dedication truly stand out. It’s refreshing to work with someone who is not only knowledgeable but also genuinely invested in helping their clients. I left every conversation feeling appreciated and excited about the coverage and service I was receiving. If you’re looking for an insurance representative who goes above and beyond, I highly recommend Brittni. Thank you for making the process so easy and enjoyable! 😊"
We responded:
"Thank you so much for the 5-stars, Jenna! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Keiko McInally’s Team anytime."
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Deborah Washington

May 19, 2026

5  out of  5
rating by Deborah Washington
"Great customer service with excellent response time."
We responded:
"Thank you so much for the 5-stars, Deborah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Keiko McInally’s Team anytime."
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Vincent Haley

May 13, 2026

5  out of  5
rating by Vincent Haley
"Eric was very professional renewing my Home Insurance.. Very professional did a great job"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Keiko McInally’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lakewood ."
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Gerald Huang

May 11, 2026

5  out of  5
rating by Gerald Huang
"Eric Kirk is super helpful and knowledgeable!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Keiko McInally’s Team. "
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Rocky Outlaw

March 5, 2026

5  out of  5
rating by Rocky Outlaw
"Brittni is so amazing!!! Shes extremely enthusiastic, friendly, and VERY honest while assisting me in finding quotes for my first car (new driver!!)! She did everything she could to get me a fair price! She is also incredibly patient; I had to investigate the costs of five different cars and their monthly insurance prices, and she was hilarious and cheerful. Great help -- thank you! :)"
We responded:
"Rocky, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Greg

December 19, 2025

5  out of  5
rating by Greg
"Hi, Erik and staff. I have had the absolute pleasure of receiving fantastic service from the staff at State Farm since 2006. They go way above and beyond supplying excellent service to their customers. They deliver quick, concise decisions for specific, positive outcomes for their customers. They are truly committed professionals."
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Joshua A

December 12, 2025

5  out of  5
rating by Joshua A
"Amazing experience with Erik! He helped me understand my options and get my car insured. He is thorough and patient with a happy friendly attitude. Have stayed with State Farm thanks to his service!"
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Matthew Drehs

November 18, 2025

5  out of  5
rating by Matthew Drehs
"I couldn’t be happier with the service I receive from Keiko, Erik, and Lisa at State Farm. They are truly exceptional. Always friendly, responsive, and incredibly knowledgeable. This team is the gold standard for customer service. Highly recommend!"
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Jennifer Medina

October 20, 2025

5  out of  5
rating by Jennifer Medina
"Erik is very self explanatory and polite but most of all super helpful!! :)"
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Liv V

October 17, 2025

5  out of  5
rating by Liv V
"Today, I had a Wonderful experience frm Keiko McInally location on Del Almo Blvd in Lakewood, CA. Agent Erik Kirk was absolutely a 💯. Professional, helpful and explaining clearly the options for auto insurance as well as life insurance. He was so patient because e had to repeat a few things for me. What a gentleman. End of story, same day, I now have a policy with State Farm. Thank you Erik and to his office and to State Farm."
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Alma Bonilla

October 16, 2025

5  out of  5
rating by Alma Bonilla
"Erik is an exceptional agent. ‘I’ve had the pleasure of working closely together with him for almost 30 years. State Farm has always provided the best insurance coverage to protection for my family. Home, Auto, or other needs we may have.Erik is very knowledgeable in his field, hardworking and a very dedicated employee. A valuable asset to your company. Thanks for always looking out for us."
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Bill B

September 10, 2025

5  out of  5
rating by Bill B
"Worked up several options for life insurance policies. Erik Kirk was very helpful going over all the details. We will talk again later. Thx Erik!"
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Jackie Loza

September 8, 2025

5  out of  5
rating by Jackie Loza
"I am a client of theirs and have been for years. They’re always so helpful!"
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Chris Char-Kulon

August 28, 2025

5  out of  5
rating by Chris Char-Kulon
"Erik Kirk was so helpful and knowledgeable. I highly recommend."
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Mary Sweitzer

August 25, 2025

5  out of  5
rating by Mary Sweitzer
"This state farm office is always so helpful. Eric is the best and is so knowledgeable. I highly recommend state farm."
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Kayla Braun

August 20, 2025

5  out of  5
rating by Kayla Braun
"I am so grateful to Erik Kirk and everyone at this office. I was rear ended last month and they were easy and amazing to work with. I appreciate that dealing with insurance didn't add more stress to an already stressful event. Thank you!"
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Carol phillips

July 23, 2025

5  out of  5
rating by Carol phillips
"I’m can’t say enough positive comments regarding State Farm -Keiko McInally Insurance Agency. The staff are professional and extremely knowledgeable. I never feel rushed my questions are always encouraged. Thanks again! Brittani, Lisa and Eric are all outstanding!!!!"
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Raul Pineda

June 27, 2025

5  out of  5
rating by Raul Pineda
"Grate State Farm Agency, especially Erik J Kirk, he always willing to help and support at anyone that’s needed to get a better car insurance policy rate. Thanks Erik!!, keep up with the good work!"
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LORA MOORE

June 23, 2025

5  out of  5
rating by LORA MOORE
"I recently spoke to Erik Kirk at Keiko McInally - State Farm Insurance. Anytime I reach out for assistance at this office, He has always taken care of anything I need and answers any questions I have. I only have positive things to say about this office and the people who work there. I highly recommend that you reach out to them. You won’t be disappointed."
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Pete Dumiak

June 16, 2025

5  out of  5
rating by Pete Dumiak
"Keiko, Lisa and Erik were great to work with during a challenging time when something flew into my car while driving. My car was totaled and during the entire process Keiko's team walked me through everything to take the stress out of a stressful situation!! Nice to work with people who care and have empathy about the situation, much appreciated!!"
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Fabyan Montano

June 13, 2025

5  out of  5
rating by Fabyan Montano
"Erik J. Kirk was incredibly helpful and made everything quick, smooth and stress-free. He was quick to respond, explained things clearly, and truly cared about helping me. Highly recommend"
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Huypheng Tan

May 12, 2025

5  out of  5
rating by Huypheng Tan
"Very kind, patient, and helpful."
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Juan Orozco

May 9, 2025

5  out of  5
rating by Juan Orozco
"Erik is very professional and kind. If you’re looking for the best service, professionalism and integrity, ask for Erik!"
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Taylor Zappulla

May 7, 2025

5  out of  5
rating by Taylor Zappulla
"Been great since they took over my old agent who retired. Great communication and very kind. Would recommend"